Privacy Policy
Website: www.depictfashion.com
Brand: Depict (“we”, “our”, or “us”)
At Depict, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.depictfashion.com, create an account, shop with us, or otherwise share your information.
By using our website or purchasing from Depict, you agree to the terms of this Privacy Policy and our Terms & Conditions. Please read it carefully before using our services.
1. Controller of Personal Information
Any personal information provided to or collected by Depict through www.depictfashion.com is controlled by Depict, based in Bangalore, Karnataka, India.
For any queries related to privacy, please contact us at:
📧 depictcustomercare@gmail.com
2. Information We Collect
We collect both personal and non-personal information to provide, improve, and secure your shopping experience.
a) Personal Information:
When you create an account, place an order, or interact with us, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing addresses
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Password (encrypted and secured)
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Order and transaction history
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Communication preferences
We do not store any payment information (like card or UPI details). All payments are securely processed through Razorpay.
b) Non-Personal / Technical Data:
We may collect:
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IP address, browser type, and device information
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Pages viewed, time spent, and interaction data
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Referrals from external links or social platforms
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Cookies and tracking data (see Section 6)
3. How We Use Your Information
Depict uses your information for the following purposes:
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To process and deliver your orders
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To provide account access and order tracking
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To send order updates, shipping notifications, and receipts
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To communicate offers, promotions, and newsletters (if you have opted in)
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To improve website functionality and user experience
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To prevent fraud, unauthorized access, or misuse of services
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To comply with legal obligations under Indian law
We never sell or rent your personal information to third parties.
4. Marketing Communications
By subscribing to Depict’s newsletter or creating an account, you consent to receiving marketing emails and promotional content.
You may unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us at depictcustomercare@gmail.com.
5. Payment Information and Security
All payments on our website are handled securely by Razorpay, which complies with PCI-DSS (Payment Card Industry Data Security Standard).
Depict does not store or access your full payment details. Razorpay may collect limited information required to verify your payment (e.g., transaction ID or masked card number).
We use SSL (Secure Socket Layer) encryption across our website to protect your personal and transactional information.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Remember your login and shopping preferences
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Maintain your shopping cart between sessions
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Improve website performance and personalization
We may, in the future, use cookies or similar tracking tools for analytics and advertising (e.g., Google Analytics, Meta Pixel). You can manage or disable cookies anytime in your browser settings, though some features may not function properly if you do so.
7. Sharing of Information
Depict may share limited personal information with trusted third parties, only as necessary to:
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Process payments (Razorpay)
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Deliver orders (shipping and logistics partners)
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Send transactional or marketing emails
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Provide analytics and website improvements (future)
All partners and vendors are bound by confidentiality and data protection agreements.
We may also share information if required by law, to enforce our Terms, or to protect Depict’s legal rights.
8. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy:
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Transactional data: up to 7 years, for accounting and compliance.
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Account and profile data: retained while your account is active.
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Marketing data: retained until you unsubscribe or request deletion.
You may request data deletion at any time (see Section 11).
9. Data Protection and Security
We implement strict security measures, including encryption, firewalls, and access controls, to safeguard your personal data.
While we strive to protect your data, no online transmission or storage system is completely secure. By using our website, you acknowledge and accept this risk.
10. Third-Party Links
Our website may include links to third-party sites such as Instagram, YouTube, or partner platforms.
Depict is not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before sharing personal information.
11. Your Rights
You have the following rights under applicable data protection laws:
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Access: Request details of personal data we hold about you.
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Correction: Update or correct inaccurate information.
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Deletion (“Right to be Forgotten”): Request deletion of your data (subject to legal obligations).
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Opt-out: Unsubscribe from marketing communications anytime.
To exercise these rights, please contact us at depictcustomercare@gmail.com.
12. Children’s Privacy
Depict does not knowingly collect information from individuals under the age of 13.
If you believe your child has provided us personal information, please contact us immediately so we can delete it.
13. Updates to This Policy
Depict may update this Privacy Policy periodically to reflect legal, operational, or service-related changes.
Any updates will be posted on this page with the revised effective date. Please review this page regularly for the latest version.
14. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact us:
📧 Email: depictcustomercare@gmail.com
📍 Address: Depict HQ, Bangalore, Karnataka, India
🌐 Website: www.depictfashion.com